Mint.com no longer supports Bank of America

It’s hard to believe, but here is what I got from Mint.com when I asked why my Bank of America info was not updating on Mint:

Hi Pito,

Thank you for contacting Mint.com.

According to our engineers, we can’t support Bank of America due to unsupported authentication and/or challenge question format. We are, unfortunately, able to support the addition of products from that account at this time.

We apologize for the inconvenience and we appreciate your patience in this regard.

Have a nice day!

Thank you,
Naddy L.
Mint.com

So, Mint.com no longer  supprts Bank of America accounts. Isn’t Bank of America one of the biggest (or THE biggest US bank?)

I am most certainly not having a nice day. Time to move on from Mint.com.

 

Mint being acquired by Intuit: Good or Bad?

I am a fairly avid fan of Mint.com. So it’s with mixed emotions that I read that Mint is being acquired by Intuit. Intuit is a bigger, better known, and so in theory, more reliable vendor for something that is quickly becoming mission critical for me. But on the other hand, Intuit’s software has become uglier and harder to use over time. I tried Quicken Online, twice, and found it to be far inferior to Mint. We shall see.

By the way, why do aquired companies insist on saying something like: “What’s not going to change: Mint.com will stay the way you like it: free, easy-to-use and constantly improving.” (this was from their email to users.) It’s never really true, and it worries me because it shows the naivete or dishonesty of the writer.